How H2H works
Make the owner, approval line, and next move clear.
Before a pilot begins, H2H puts the sponsor, operator, technology team, and security team on one page: what changes, who approves, and what record remains.
- 01
Decide
- 02
Redesign
- 03
Govern
- 04
Scale
Decide: Choose the business or operating question before selecting a model, vendor, or build path.
Redesign: Map the people, systems, data, reviews, exceptions, and handoffs that make the workflow real.
Govern: Define what AI may see, suggest, decide, and do where sensitive data or consequential actions appear.
Scale: Compare observed operation with the agreed review plan before expanding the motion.
Working model
Put each owner beside the work.
The CISO should see the control line. The operator should see the handoff. The sponsor should see who can approve, revise, or stop.
01Names the decision
02Confirms priority
03Owns scale choice
01Explain the real work
02Validate the flow
03Review exceptions
01Shape the capability
02Integrate systems
03Own release quality
01Approve boundaries
02Review controls
03Confirm evidence needs
01Map the path
02Build or integrate
03Instrument the decision
Measurement model
Define the comparison before the pilot.
A pilot should not invent success after the fact. H2H helps the team name the baseline, target, observation method, owner, and stop condition before AI receives more authority.
Categories only. No ROI or risk-reduction percentage.
Baseline
What exists now
Target
What must change
Observed operation
What the pilot shows
Next move
Bring us the workflow with the hardest approval question.
H2H will help turn it into a scoped path your CISO, operator, CIO, and sponsor can understand before committing to a larger build.
